General Terms of Sales
Allskates Distribution
GENERAL TERMS OF SALES
These General Terms of Sale ( “Terms”) represent a legal binding agreement between you and Allskates Distribution (“Company”, “we”, or “our”) and apply to all purchases by you of products (“Products”) offered by ALLSKATES DISTRIBUTION in the United States. By purchasing and/or using the Products, you accept and agree to be bound by these Terms. These Terms apply in addition to, not in lieu of, the terms provided in Privacy Policy, Limited Warranty, Terms of Service, Return & Refund Policy. Please read these Terms carefully before purchasing or using the Products.
1. Online Order - After receiving your order, you will receive an email confirming our receipt of your order and a separate email upon shipment of the Products. We reserve the right to decline or cancel your order, or to limit order quantities before shipment for any reason. By placing an order, you acknowledge and agree that electronic acceptance of these Terms constitutes a legally binding agreement.
2. Shipment – Shipping of TURFSKATE products (“Turfskate”) is expected within 1-3 business days for the products in stock. For personalized products, the production time for custom order will be 30 to 60 days and shipping is expected within 1-2 business days after production completion.
3. Cancellation and Return Policy
We understand that plans can change. For products with stocked graphics, orders may be cancelled for a full refund within twelve hours of purchase. Once the order has been processed and before shipment, the processing fee (currently 2.9%) charged by our payment provider is non-refundable. Cancellation for orders that have been shipped will follow the return process described above. For products with custom-designed graphics, if you need to cancel the order, please do so within twelve hours after ordering. After this period, your order cannot be cancelled. For cancellations, email to support@turfskate.com.
Return Process: You must obtain written approval for your return within 30 days of receiving the Products. Approval can be obtained by contacting the Company at support@turfskate.com. Any products sent back without written authorization will be rejected and returned to you at your cost. To be eligible for a return, your items must be in the original condition that you have received them: unused, free of scratches, dirt and dust, and in the original packaging. All items included in the original box shall be returned. You will also need the receipt or proof of purchase. Original shipping charge and transaction processing costs are non-refundable once shipment occurs. Return shipping cost and a 20% inspection/restocking fee will be deducted from the purchase price for refund. For more details, please review our Returns & Refund Policy [link].
4. Payment – Our website is powered by Shopify, and all payments are processed through Shopify’s payment portal. All applicable taxes will be collected where required by law. In the case of pre-orders, your credit card or other payment methods will be charged immediately, regardless of when your purchase is expected to ship. We reserve the right to investigate and refuse transactions suspected of fraud.
5. Limited Warranty – Product sold come with a limited warranty, free from defects in materials and workmanship under normal, intended use. The limited warranty applies only to the original owner for personal use. For more details, please review the Manufacturer’s Limited Warranty [link].
To the maximum extent permitted by applicable law, all products are warranted only to the extent expressly stated in the applicable manufacturer product warranty. The Company’s liability is limited to repair or replacement of defective products. Some states, including California, provide consumers with certain implied warranty rights that cannot be disclaimed or limited. Nothing in these Terms is intended to limit or exclude any rights that cannot be lawfully limited under applicable consumer protection laws, including the California Song-Beverly Consumer Warranty Act.
6. Product Safety and Customer Responsibilities - Products are intended for personal, non-commercial use only unless expressly authorized in writing. By purchasing and using the Products, you expressly acknowledge and voluntarily assume all risks associated with skateboarding and use of the Products, whether known or unknown, including risks of serious injury, death, or property damage.
Skateboarding warning⚠️: Skateboarding is an inherently hazardous recreational activity that carries risks of serious bodily injury, permanent disability, paralysis, and death. These risks include, but are not limited to, falls, collisions, equipment failure, sudden loss of balance, terrain hazards, and unpredictable environmental conditions. Inspect the Product prior to each use. Always wear a helmet and appropriate protective gear. Use the Product only in safe, controlled environments. Supervise minors and pet at all times.
Pet Feeding / Interaction Warning⚠️: Turfskate can be converted to a dog feeding station. Always supervise your pet while using the feeding feature. Ensure food or water is securely placed to prevent spills, choking, or ingestion of non-food parts. Do not allow pets to bite or chew on non-food components. Turfskate is not a toy for pets, and improper use may result in injury, illness, or property damage. Clean bowls and surfaces regularly to maintain hygiene. User assumes all responsibility for pet interaction.
7. Limited Liability and Disclaimer- ALLSKATES DISTRIBUTION IS ONLY LIABLE TO YOU FOR LOSSES WHICH YOU SUFFER AS A DIRECT RESULT OF ITS BREACH OF THESE TERMS AND WHICH ARE REASONABLY FORESEEABLE. ALLSKATES DISTRIBUTION’S LIABILITY FOR SUCH LOSSES IS HEREBY LIMITED TO THE AMOUNT OF PURCHASE OF OUR PRODUCTS GIVING RISE TO SUCH LOSSES. ALLSKATES DISTRIBUTION SHALL NOT BE LIABLE FOR ANY OTHER LOSSES. THESE TERMS DO NOT EXCLUDE OR LIMIT OUR LIABILITY (IF ANY) FOR: (i) DEATH OR PERSONAL INJURY CAUSED BY OUR GROSS NEGLIGENCE; (ii) FRAUD; (iii) FRAUDULENT MISREPRESENTATION; OR (iv) ANY MATTER WHICH IT WOULD BE ILLEGAL FOR US TO EXCLUDE OR ATTEMPT TO EXCLUDE OUR LIABILITY. YOU MAY HAVE OTHER RIGHTS GRANTED BY LAW AND THESE TERMS DO NOT AFFECT SUCH RIGHTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ALLSKATES DISTRIBUTION OR ANY OF ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR USE; LOSS OR CORRUPTION OF DATA, CONFIDENTIAL INFORMATION, OR OTHER INFORMATION; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; LOSS OF PRIVACY; FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE; NEGLIGENCE; AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF, BASED ON, RESULTING FROM, OR IN ANY WAY RELATED TO THESE TERMS OR THE PRODUCTS, EVEN IF ALLSKATES DISTRIBUTION, ITS AFFILIATES OR ANY SUPPLIER, OR LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Nothing in these Terms limits rights provided under applicable consumer protection laws.
8. Indemnification - You acknowledge that there are inherent, natural and unforeseeable potential risks involved using the skateboard and dog feeder, such as but not limited to loss of control, collision, and falls, as a result of misuse or even if used in compliance with all instructions. Such risk can result in serious personal injury or death, and property damage. You agree to indemnify, defend and hold harmless Allskates Distribution and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand or actions, including reasonable attorneys’ fees, arising from or related to 1) your purchase or use of any Products, 2) your breach of these General Terms of Purchase, 3) your violation of any applicable law or the rights of a third-party, 4) your use of the Turfskate caused injury to person or damage to property.
9. Dispute Resolution- DISPUTE RESOLUTION AND BINDING ARBITRATION. THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AMERICAN ARBITRATION ASSOCIATION’S COMPREHENSIVE ARBITRATION RULES. You and the Company agree to resolve any disputes by first attempting to settle by mediation before a single mediator. Both parties shall, before the commencement of any legal proceedings, attempt in good faith to settle their dispute by mediation. The substantive laws of the State of California shall be applied to the resolution of the dispute. Mediation shall not be the exclusive remedy of either party. A party may institute legal proceedings through final and binding arbitration only after such party has attempted to resolve any controversy or claim arising out of or relating to these Terms or the breach thereof through the use of mediation. Arbitration shall take place in San Diego County, California. YOU AND THE COMPANY AGREE TO RESOLVE ANY DISPUTES FINALLY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, WHICH MEANS YOU AND THE COMPANY WAIVE ANY RIGHT TO LITIGATE DISPUTES IN A COURT OR BEFORE A JURY, OR AS PART OF A CLASS ACTION, A REPRESENTATIVE ACTION, A CONSOLIDATED ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.
10. Severability - If any provision of these Terms is held illegal or unenforceable in a proceeding, such provision shall be severed and shall be inoperative, and, provided that the fundamental terms and conditions of this Agreement remain legal and enforceable, the remainder of this Agreement shall remain operative and binding on the Parties.
11. Force Majeure - We are not liable for failure or delay caused by events beyond our control, including natural disasters, labor disputes, supply chain disruptions, or government actions.
12. Governing Law - These Terms and any disputes between you and the Company will be governed by and constructed in the laws of the State of California. The venue for any proceeding brought under these Terms shall exist in San Diego, California.
13. Change to The Terms - We reserve the right, at our sole discretion, to update, change or replace any part of these General Terms of Purchase by posting updates on our website at www.turfskate.com. Any such modification will be effective immediately upon public posting on our website. It is your responsibility to check our website periodically for changes. Your continued use of the Turfskate following the posting of any changes to the General Terms of Sale constitutes acceptance of those changes.
14. Questions to Contact – email info@turfskate.com.
Last updated [February 25, 2026]